A per-stay AI concierge trained on your house manual + the area around your property. Renters log in with their email + door code, ask anything in their language, and the AI answers immediately. Escalates to you only when a human is actually needed.
Their email (already on the booking) + the per-stay door code (already shared with them). No password setup, no app to download, no support ticket. Open /guest/login on any phone or laptop.
The AI gets the property's structured facts (wifi, garbage info, manager phone) plus a memory of every Q&A you've answered before. New questions get answered, saved, and instantly available for the next guest.
Pre-seeded with curated facts about your area (50+ for Cape Coral / Fort Myers / SWFL today) covering beaches, shops, attractions, restaurants, golf, day trips. Anything not pre-seeded is found via web search and remembered for next time.
Refund requests, schedule changes, lockouts, complaints, "I want to talk to the owner" — all auto-escalate. You get an email with the conversation context, the guest sees a friendly handoff message, and you reply directly through the host inbox.
AwayWatch is invitation-only during beta. Tell us about your rental and we'll get back to you within 48 hours.